Specified Commercial Transaction Act
| Seller | SmartEd Inc. |
|---|---|
| Store Director | Jason Good |
| Address | 16, Mibuai-cho, Nakagyo-ku, Kyoto, 604-8812, Japan |
| Phone | 075-823-6065 |
| Email Address | support@ibstore.jp |
| URL | https://ibstore.jp |
| Ordering Method | Online ordering only. |
| Payment | We accept payments by credit cards only. The cards below are available to use: Visa, MasterCard, Diners Club, American Express, JCB, Discover We only accept one-time payments. The timing of withdraws depends on the closing date of your credit card. |
| Delivery date and shipping method | Items with redemption codes – Redemption codes will be sent via email within 10 days of online purchase. Physical book orders – Orders will be placed on demand with delivery times varying depending on availability. |
| Other costs | 1) sales tax 2) Shipping and processing fee Shipping fees applicable only to physical books. |
| Returns and Exchanges | 1) Refunds are not offered for virtual items, please ensure your purchase is correct before completing payment. 2) If the item is damaged or the wrong item is delivered, we will replace the item. 3) If we are unable to replace the item, we will issue a refund for the item. 4) Please contact us within 2 weeks of delivery if there is a problem with your purchased item. Shipping fee for return or exchanged items will be covered by SmartEd Inc. 5) Exchanges or refunds for other reasons except the above listed are not accepted. Thank you for your understanding. |